CONDITIONS TO RETURN A PRODUCT
Before returning an item, please read through our Return Policy on this page, to make sure your item is eligible for return. We will entertain any kind of return and exchange within 30 days of purchase date.
- Make sure the Product should not be used/washed or damaged.
- Original invoice should be attached with return product and mentioned the reason for returning.
- Customers have to pay by self courier charges.
- Due to the intimate nature and hygienic standards, we do not accept returns of undergarments.
- Refund requests will be answered within 7 working days after receiving product.
- You can return or exchange any portion of your order, by completing return form. Click Here to Download.
- If your item meets all the requirements, your return can be initiated by calling Customer Service at 0300-0436566 (10-am to 5-pm)
Returns are easy. Simply follow the 5 steps stated below:
- Check if your product meets all requirements
- Call Us
- Fill the return form, need to send along with return goods.
- Pack items and fix the return label on it.
- Ship to
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address.
35-L DHA, Phase-1 Lahore.